Innovation

As head of a department, your faculty wants to try a new treatment involving intraocular injection of an experimental drug that has never been done at your centre. How do you address this concern? Introduction of innovation is an important component of high quality care. However, there is often little control over the introduction of … Continue reading Innovation

Competency

The head of the intensive care unit comes to see you as head of your department, concerned that one of your staff has a high treatment complication rate. They want you to immediately restrict the staff’s privileges. How do you ensure that the criticisms are correct and what is the appropriate response to the allegations? … Continue reading Competency