Communication

One of your roles as clinical group head is to communicate with your staff. Some people complain they never hear about things, others seems to encourage gossip and misinformation, and everyone complains there are too many e-mails. What is the purpose of communication and how do you ensure that you hit the right mark? Communication … Continue reading Communication

Vision, Mission, Values and Strategic Direction (Planning for a Retreat)

Your clinical group lacks a strategic plan. You are asked by members of your group to allow them to have input into your plans for its future. It occurs to you that one approach to develop, gain feedback, and communicate a shared agenda for change would be to bring people together at a retreat or … Continue reading Vision, Mission, Values and Strategic Direction (Planning for a Retreat)