One of your employees comes to speak to you concerned about one of the staff. The individual in question frequently calls in sick, their mood seems quite labile and today there is concern that they are intoxicated. What do you need to do immediately to respond to this concern, and how do you ensure the … Continue reading Capacity
You are reviewing the performance of the department as a whole. Within your department there are widespread calls for accountability. How do you achieve accountability without disenfranchising your staff? While goodwill and desire drives performance, there must still be accountability for job performance. This may be at an individual or a group level. Accountability requires … Continue reading Accountability for Group Performance
As head of the department, you want to take stock of your faculty members. You want to ensure that the faculty are performing at their maximum potential. The current system doesn’t seem to have a real handle on performance and, if anything, seems to have led to disenfranchisement. How do you create a system that … Continue reading Performance Management
You have developed an agenda for change. But now it’s time to put the plan into practice. You’ve engaged your team in discussion about strategies to encourage change and enhance individual performance. Many argue you need to tie performance to compensation, while others state the key to performance is punishment and singling out poor performers. … Continue reading Incentivizing Performance
PRACTICAL ADVICE FOR CLINICAL LEADERS 