Accountability for Group Performance

You are reviewing the performance of the department as a whole. Within your department there are widespread calls for accountability. How do you achieve accountability without disenfranchising your staff? While goodwill and desire drives performance, there must still be accountability for job performance. This may be at an individual or a group level. Accountability requires … Continue reading Accountability for Group Performance

Vision, Mission, Values and Strategic Direction (Planning for a Retreat)

Your clinical group lacks a strategic plan. You are asked by members of your group to allow them to have input into your plans for its future. It occurs to you that one approach to develop, gain feedback, and communicate a shared agenda for change would be to bring people together at a retreat or … Continue reading Vision, Mission, Values and Strategic Direction (Planning for a Retreat)

Laying the Groundwork: Developing an Agenda for Change

You have started as the head of a clinical group. During the selection process, you articulated several important changes, both short- and long-term, needed for the group. However, you realize many of the members in the team see different priorities. How do you bring everyone onto the same page? To be a transformational leader, an … Continue reading Laying the Groundwork: Developing an Agenda for Change