The head of the intensive care unit comes to see you as head of your department, concerned that one of your staff has a high treatment complication rate. They want you to immediately restrict the staff’s privileges. How do you ensure that the criticisms are correct and what is the appropriate response to the allegations? … Continue reading Competency
Tag: Report
Reviewing Leaders
In your department, there are leaders who report to you. Many have been leaders for a long time. Several of the groups are restless for change and others have longstanding disagreements among members. How do you gain an understanding of how well the leaders and/or groups are functioning? This post deals with how to evaluate … Continue reading Reviewing Leaders
Vision, Mission, Values and Strategic Direction (Planning for a Retreat)
Your clinical group lacks a strategic plan. You are asked by members of your group to allow them to have input into your plans for its future. It occurs to you that one approach to develop, gain feedback, and communicate a shared agenda for change would be to bring people together at a retreat or … Continue reading Vision, Mission, Values and Strategic Direction (Planning for a Retreat)